Reflection

Social media in libraries help get the message out to the public.  Millions of people use social network every day, and it gives you the opportunity to communicate with our users.  This also allows us to get to know them better in order to serve them better.  We can get in contact with our customers through social media.  People talk about the library on the web and in different social media channels.  They say both good and bad things.  We have to be able to respond to them; this is good customer service.  The Frisco Public Library should continue keeping up with the social media trends.  This 23 Thing program helped me learn about some social media I had not experienced before, that could be very beneficial to the library.  I enjoyed going though the different variety of programs even though some may have been some-what addicting.  This was a good program and I will continue to use them and try other social media on my own.